Fraud, waste & abuse detection

Stop paying for what you don't owe.

Duplicate billing, upcoding and diagnosis mismatches look harmless one claim at a time and add up to real loss across the book. Ajé catches them across your whole book, before the money leaves, so the leakage stops hitting your loss ratio.

What it does

Across your whole book, not one claim at a time.

Recover what hides across the book

Behaviour that looks normal on a single claim stands out across a provider's history and against peers. Ajé surfaces the outliers no single reviewer would connect, turning invisible leakage into spend you can question and refuse.

Duplicate and upcoding checks

Duplicate submissions and claims coded to a higher-cost service than delivered are detected systematically, not by chance.

Diagnosis-to-procedure mismatches

Procedures and prescriptions that don't fit the stated diagnosis are flagged for review, tuned to the local disease burden rather than a foreign dataset.

Caught without slowing clean claims

Suspicious cases are surfaced for your investigations team with the evidence attached, while clean claims are unaffected.

Why it matters

Leakage is a pattern problem, not a claim problem.

Most fraud, waste and abuse is invisible one claim at a time. A single duplicate looks like an error; a single upcoded procedure looks like a judgement call. It is only across a provider's history, and against the behaviour of peers, that the pattern becomes obvious. Human reviewers cannot hold that much context in their heads, and a report that arrives after payment cannot undo the spend.

Detecting the pattern at the point of decision changes the outcome. Questionable claims are held before money leaves, providers who consistently bill outside the norm are surfaced, and your investigations team works from evidence instead of hunches, all without slowing down the clean claims that make up the majority of your book.

The patterns differ by market, but the method travels: Ajé runs this detection in Nigeria today and is built to extend it to health insurers across Africa.

What individual review misses, portfolio-scale pattern detection catches.
Questions

Fraud, waste & abuse, answered.

What is fraud, waste and abuse (FWA) in health insurance?
Fraud, waste and abuse covers deliberate deception such as duplicate billing and upcoding, as well as unnecessary or mismatched services. In health insurance it shows up as claims that are technically payable but should not be paid as submitted.
How does Ajé detect fraud that individual reviewers miss?
Ajé works across your whole book at portfolio scale, rather than relying on any one assessor's memory of past claims. Suspicious cases are flagged for your investigations team.
Does detection happen before or after payment?
Flagged claims are caught at the point of decision and held for review before money leaves, not surfaced in a report after the spend has already happened.
Is the detection tuned to the Nigerian context?
Yes. Detection is calibrated to the local disease burden in each market, including malaria, hypertension and diabetes in Nigeria, and to local provider and tariff patterns, rather than Western datasets.

Find the leakage in your own book.

We walk through fraud, waste and abuse detection on the claims patterns your team sees every day.